Once you are logged into the mobile app, go to the Deals sections. Choose your preferred offer, click Redeem and then click Activate. Scan the QR code at the self-ordering kiosk, at the counter or at McDrive. 

When redeeming your offer at MIA McDrive, please scan the QR code at the customer ordering point. The offer can be verified on the active order screen on the Digital Menu Board before proceeding to the McDrive window.

Yes. Customers can redeem multiple offers in the same transaction, however, since an offer can only be redeemed once in a transaction they need to be different offers.  

Only one customer per transaction is accepted, it is not possible to scan more than one mobile app on the same transaction. If you are in the restaurant, you need to make separate orders to redeem your offers. At McDrive one customer mobile app account per car is accepted. Remember you can redeem multiple offers in the same transaction if the offers are different. 

This is completely normal. Some offers are personalised and dependant on when you downloaded and started using the app. They could also be affected by the frequency of your redemptions and the kind of offers your usually redeem. Other offers are available to everyone. 

Unfortunately, our mobile app offers cannot be redeemed with McDelivery, as the delivery is operated through the Bolt Food and Wolt apps, not the McDonald’s app.

Yes, one can order on the app, through mobile, order & pay. You can find further details here: https://mcdonalds.com.mt/mobile-order-pay/

We are sorry, in this case the offer is lost. You have 15 minutes to redeem your offer after activation. Some of our offers are repeated; please refer to the terms and conditions.

If you have activated the offer on your phone but with another account, this is normal behaviour as it is not possible to activate the same offer twice on the same phone but with different accounts.

If this is not the case, then please contact us by using the contact form.